Onboarding Bespoke Week
The non-negotiable rules
You have now officially unlocked your client portal. While we are busy prepping behind the scenes, we want to walk you through the operational blueprint that makes Bespoke Week so highly successful.
Because we compress months of traditional agency design and development into a single, high-intensity 5-day sprint, momentum is our greatest asset. To deliver a flawless, high-end design system for your brand on Friday afternoon, we operate under two non-negotiable rules:
01. The Questionnaire Lock-In (latest 15 Days Prior)
Exceptional design requires a solid foundation. Your comprehensive Strategy Questionnaire must be submitted at least 15 days before your scheduled Monday start date. This gives us the necessary window to analyze your positioning, map out user flows, and prepare for production. If your questionnaire is missing at this 15-day mark, your sprint will be automatically rescheduled to the next available month to protect the quality of the work.
Fill out the questionnaire:
02. The Asset Folder Freeze (3 Days Prior)
Your dedicated upload folder freezes completely at 9:00AM on the Thursday before we begin. All high-resolution imagery, finalized page copywriting, product information, brand assets and specific product data details must be inside the folder by this cutoff. Because we do not write or edit copy mid-sprint, any assets missing at this time will be excluded from the build.
03. Organization
Please refrain from using other upload methods than our dedicated Google Drive folder. All assets, files, images, information etc. must be placed in the Google Drive folder. All other transfer methods are not accepted.
04. Changes
Changes in structure, visuals, product information, copy or other information will not be accepted once bespoke week has commenced. All structure/navigation determined during the strategy phase is locked in for when we start bespoke week. Any questions, please get in touch with us via email.